After a few years behind the scenes, our work with the Ombudsman on how tamariki and rangatahi in care raise concerns is finally out in the open.

Listening matters. What you do with it matters more.

Across Auckland, youth voice groups are creating meaningful opportunities for rangatahi to lead and influence. This work helps make that visible, and supports thinking about how to strengthen it, so it’s more connected, more consistent, and better supported across the region. Because when those conditions are in place, the impact grows. Not just for young people, but for the city as a whole.

Since 2014, Point & Associates has supported TYMS to grow its impact. In 2025, we are helping embed evaluation and reflective practice into their FASD initiative - turning their inspirational mahi into powerful learning and insight.

Since 2019, Point & Associates has supported the Champions Initiative as its evaluation partner co-designing a multi-year strategy, leading Social Return on Investment studies, and helping shape a model that’s as impactful as it is inspiring.

Y-North is redefining how impact is measured across its services, shifting from output tracking to outcome-driven insights that reflect real change in the lives of its members. Through a collaborative, light-touch approach grounded in Vision 2030, the Y is building tools that empower staff, engage communities, and make social impact visible and actionable.

Youth voice groups play a vital role in shaping local decision-making and civic engagement. This project helps ensure that their contributions are recognised, supported, and amplified - so that rangatahi across Tāmaki Makaurau can continue to lead, influence, and thrive.

The Christchurch Youth Hub is co-developing a youth-friendly evaluation framework that centres rangatahi voice, trauma-informed practice, and collaborative service mapping. It’s a model for how youth services can measure what truly matters. 

The Ombudsman’s nau-mai.nz website - a digital resource designed to help care-experienced children and young people understand their rights and navigate the Oranga Tamariki complaints process - was tested by care-experienced rangatahi and their trusted adults to ensure it was clear, safe, and empowering.

Rangatahi in Maungakiekie-Tāmaki and Puketāpapa shared what helps them thrive - and what’s missing. A new asset mapping and needs assessment highlights youth-led solutions, safe spaces, and creative pathways for change

A developmental evaluation to support intensive & individualised support, coaching and mentoring for kōhine toa in Tamaki Makaurau

The Safe to talk service is for people who have been affected by sexual harm and want information, and/or support. Point tested five different campaign concepts with a diverse range of youth/rangatahi in Auckland and Northland.

This research was commissioned by the Ombudsman to provide key insights into the design of new communications channels and content to support and facilitate the Children in Care complaints process.

Thirteen young people who have experience with the youth justice system in New Zealand were interviewed in July and August 2017. This report shares these young peoples’ experiences of communication, and voices their ideas about the youth justice workforce.

West Auckland-based youth agency Ranui 135 coordinates services and activities, including mentoring, leadership camps, weekly sports activities, career planning, employment pathways and a new social media project which upskills young people in event planning and management.