Point

Point partners with changemakers who are redesigning the system to make the biggest difference for community and whānau. We use research and evaluation to expose the messiness and uncertainty of systems change work and shine a light on potential and possibilities.

We know that creating change isn’t easy, but it is possible.

What we’re up to at the moment…

 

 

We look after the disruptors.

Our role at Point is to encourage bravery and support innovation. Our work is guided by principles that emphasise excellence, quality, generosity, accountability and responsive, reflective and relational practice. As a social business, we exist to create change. This means communities, not shareholders, profit from our work.

 

Our team

We think outside the proverbial boxes that say it can't be done. Our agile team of researchers, strategists, empathic interviewers, change mappers, data analysts, storytellers, social disruptors and design specialists bring experience and passion to support organisations big and small that want to put positive outcomes for all New Zealanders at the centre of social innovation.

 
 
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What we do

Point actively supports people within the philanthropic, government, NGO and community spaces through all stages of their changemaking journeys. We do this by:

Change mapping: Theories of change, outcomes maps

Understanding and assessing need: community consultation, needs assessments

Data gathering and analysis: Literature scanning, data review, surveys, focus groups

Sense-making: Reflective practive, developmental evaluation, principles-based evaluation

Evidencing impact: Outcomes evaluation, creating evaluation frameworks

Communication for change: Data visualisation, visual reporting and messaging

July 2021

As a charity the scope of work is infinite and the budget constrained. In 2018 Cystic Fibrosis commissioned Point and Associates to carry out our first major insight survey as part of the redevelopment of our strategic direction. The results helped us refocus and realign our service delivery into four key pillars of work. We found the survey and the subsequent development of the pillars to be fundamental to ensuring we were a ‘person with CF’ centred medical charity. Our most recent survey of people with CF, family and whanau in 2021 highlights that we are doing well in what is most valued and important to Kiwis with CF and the CF community. A very professional service and product.

Jane Bollard / Chief Executive / Cystic Fibrosis NZ